No one understands the care system like those who’ve lived it. We’re the only UK organisation built by care-experienced people—for care-experienced people.
At Susan Vickers, we're all care experienced. This means we've lived through the challenges we help others overcome. We use our personal journeys and professional training to provide services that truly understand your needs, offering real support and positive change.
What sets us apart? We're a team where 100% of us have lived experience of the care system. This isn't just theory for us; it's our reality. We bring an authentic understanding, genuine empathy, and practical insights that can only come from personal journeys. We bridge the gap between professional services and ...
Choosing us means choosing a team with specialised expertise in care experience challenges. We offer a trauma-informed approach in all our services, creating a supportive community environment where you can connect with qualified counsellors, therapists, and peers. We focus on practical, real-world solutions, ...

I’m Susan Vickers — a woman shaped by the care system, and strengthened by the journey beyond it. I grew up carrying questions without answers, emotions without language, and a story that didn’t always feel like it belonged to me. But I also carried resilience. And fire. And a quiet belief that life could be different.
Today, I stand here as an advocate, a trainer, a therapist, and a writer — but more importantly, as someone who has lived the realities we so often speak about from a distance.
My work is rooted in lived experience and guided by compassion. I help caregivers understand the behaviours that come from early trauma. I support professionals who carry the emotional weight of others. I walk alongside care‑experienced people as they search for identity, belonging, and truth. And through my books, I give voice to the stories many of us were never allowed to tell.